Privacy Policy

Last updated: January 10, 2025

Helix Biomedics, LLC (“Helix Biomedics”, “the Company,” “we,” “our,” or “us”) values the privacy and protection of your personal information and is committed to ensuring transparency and accountability in how we collect, use, and safeguard such information. This Privacy Policy outlines our practices, policies, and procedures regarding the collection, processing, use, storage, and disclosure of your personal data when you access or use our website, services, or communicate with us in any manner.

By interacting with our website, submitting inquiries through our contact forms, or otherwise providing personal information to us, you consent to the terms of this Privacy Policy and grant Helix Biomedics the right to process your information strictly as described herein. This policy is designed to comply with applicable privacy and data protection laws, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), as applicable.

This policy applies solely to information collected directly through our official website at www.helixbiomedics.com and any direct communications with the Company. It does not apply to any other websites, third-party platforms, or applications that you may access via links or references on our website. We encourage you to review the privacy policies of such third-party platforms separately, as Helix Biomedics does not control and is not responsible for their privacy practices.

Helix Biomedics affirms that we do not share your personal data with affiliates or third parties for their independent use, nor do we sell your information to any entity. Your data will be utilized only for the purposes explicitly stated in this Privacy Policy, in accordance with applicable laws, and with your informed consent wherever required.

Please read this Privacy Policy carefully to understand how we handle your personal information. If you do not agree to the terms set forth in this policy, we kindly request that you refrain from using our website or submitting personal information to us.

1 - INTERPRETATION AND DEFINITIONS

The definitions provided apply consistently across all sections of this Privacy Policy, regardless of whether the terms are used in singular or plural form, or in capitalization.

1.1 Interpretation

Words and phrases in this Privacy Policy that are capitalized have specific meanings as set forth in this section. These definitions shall govern the interpretation of the Privacy Policy unless explicitly stated otherwise within a specific section. Terms defined herein shall retain the same meaning regardless of whether they are presented in singular, plural, or derivative forms.

1.2 Definitions

For the purposes of this Privacy Policy, the following definitions apply:

2 - COLLECTING AND USING YOUR PERSONAL DATA

2.1 Types of Data Collected

2.1.1 Personal Data

While using our Service, We may request that You provide Us with identifiable information that can be used to contact or identify You. This information may include, but is not limited to:

Providing this information is voluntary. However, certain features or functionality of the Service may not be accessible without providing the requested Personal Data.

2.1.2 Usage Data

Usage Data is collected automatically when using the Service. This data may include:

When You access the Service through a mobile device, additional information may be collected, such as:

2.1.3 Information from Third-Party Social Media Services

The Company may allow You to create an account or log in to the Service through Third-party Social Media Services, including but not limited to:

By registering through or granting access to a Third-party Social Media Service, You allow the Company to collect Personal Data associated with Your account, such as:

If You choose to share additional information through these services, You consent to the Company using, storing, and sharing such data as outlined in this Privacy Policy.

3 - TRACKING TECHNOLOGIES AND COOKIES

3.1 Cookies and Tracking Technologies

We use Cookies and similar technologies to track activity on Our Service and store information to improve functionality and performance.

3.1.1 Cookies

Cookies are small files placed on Your device by the Website. You can configure Your browser to refuse Cookies or notify You when a Cookie is being sent. However, declining Cookies may limit access to certain features of the Service.

Cookies can be classified as:

3.1.2 Types of Cookies Used

a) Necessary / Essential Cookies

b) Cookies Policy / Notice Acceptance Cookies

c) Functionality Cookies

3.1.3 Web Beacons

Certain sections of Our Service and emails may include web beacons (also known as clear gifs or pixel tags). These are used to monitor engagement, such as page views and email opens, and to verify system integrity.

3.2 Your Choices Regarding Cookies

You may adjust browser settings to decline Cookies or delete previously stored Cookies. However, this may limit the functionality of the Service. For detailed information, please refer to the Cookies section of this Privacy Policy or visit Our dedicated Cookies Policy.

4 - COOKIES POLICY

4.1 Purpose of This Policy

This Cookies Policy outlines the use of Cookies and related technologies by the Company to ensure transparency about how We collect, use, and protect information.

4.2 What Are Cookies?

Cookies are small data files stored on Your device that assist in the functionality, performance, and personalization of Our Website and Service.

4.3 Types of Cookies We Use

4.4 Managing Cookies

You can manage or disable Cookies through Your browser settings. For more information, please refer to Your browser’s help documentation. Declining Cookies may limit Your ability to use certain features of Our Website or Service.

4.5 Updates to the Cookies Policy

The Company may update this Cookies Policy periodically to reflect changes in technology, legal requirements, or business practices. Updates will be published on this page, and We encourage You to review this section regularly.

5 - USE OF YOUR PERSONAL DATA

The Company is committed to protecting your personal data while ensuring its responsible use to provide, maintain, and improve our services. This section details the purposes for which your data may be used.

5.1. To Provide and Maintain Our Service

We use your personal data to deliver and enhance the services offered. This includes monitoring service performance, troubleshooting technical issues, and implementing updates or improvements to ensure an optimal user experience.

5.2. To Manage Your Account

We process your personal data to manage your account and registration as a user of the Service. This ensures you have secure access to our platform and enables us to provide you with personalized services, such as appointment confirmations, reminders, and referrals, tailored to your preferences.

5.3. To Contact You

We use your personal data to communicate with you through email, phone calls, SMS, or other electronic means. These communications may include:

5.4. To Update You on Clinical Trials

If you have granted access, we may use your data to provide updates on current and future clinical trials. This ensures you are informed about opportunities that align with your preferences or consented interests.

5.5. To Manage Your Requests

We process your data to respond to inquiries, address concerns, and fulfill your specific requests. For opt-out requests or additional assistance, you may contact us at info@helixbiomedics.com.

5.6. For Business Transfers

In the event of a corporate restructuring, merger, divestiture, or similar transactions, your personal data may be used as part of the due diligence process or transferred as an asset of the Company. Such transfers will comply with all applicable legal requirements to ensure data protection.

5.7. For Analytical and Improvement Purposes

We analyze personal data to:

5.8. For Other Legitimate Business Purposes

We may use your personal data for other purposes consistent with the objectives stated above, provided such usage is lawful, reasonable, and in alignment with your expectations.

6 - SHARING OF YOUR PERSONAL DATA

The Company maintains strict controls over how your personal data is shared. This section outlines the scenarios under which your data may be disclosed.

6.1. With Service Providers

We may share your personal data with trusted service providers who assist us in operating our platform, analyzing usage, or contacting you for legitimate business purposes. These providers are bound by contractual obligations to protect your data and use it solely for the agreed-upon services.

6.2. For Business Transfers

During negotiations or execution of corporate transactions such as mergers, acquisitions, or sales, your personal data may be shared or transferred. Such actions will comply with legal and regulatory requirements to ensure that your data is handled responsibly.

6.3. With Business Partners

We may share your personal data with business partners to offer you products, services, or promotions aligned with your interests or preferences. Such partnerships are established under agreements that uphold data privacy and security.

6.4. With Other Users

If you choose to interact with public areas of the Service or Third-Party Social Media Services, your personal information may be visible to others. Examples include profile details, activities, and shared content. You are responsible for understanding and managing their privacy settings to control such disclosures.

6.5. With Your Consent

We will disclose your personal data for purposes beyond those outlined here only with your explicit consent.

6.6. To Comply with Legal Obligations

We may disclose your data when required by law, regulation, or court order to ensure compliance with legal obligations and protect the rights, safety, or property of the Company or its users.

6.7. Protect our rights

We may disclose or share personal information where we believe it necessary to respond to claims asserted against us, to comply with legal process (e.g., subpoenas or warrants), enforce or administer our agreements and terms, for fraud prevention, risk assessment, investigation and/or to protect the rights, property or safety of our company, our customers and/or others.

6.8 Aggregated and Non-personal Information

We may share aggregated and non-personal information we collect under any of the circumstances set forth in this Policy. When we de-identify personal information, we have implemented reasonable measures as required by law to ensure that the de-identified data cannot be associated with any individual or customer. We will only maintain and use such data in a de-identified manner and do not attempt to re-identify the data, except as permitted by law.

7 - OPT-OUT AND DATA MANAGEMENT

The Company values your control over your personal data. This section provides details on managing and opting out of certain data uses.

7.1. Withdrawal of Consent

You may withdraw your consent to the collection, use, or disclosure of your personal data at any time by contacting us at info@helixbiomedics.com. Please note that withdrawal of consent may impact your ability to access or use certain features of our services.

7.2. Correction of Data

You have the right to request corrections to any inaccuracies in your personal data. We are committed to ensuring the accuracy and completeness of the data we process.

7.3. Data Deletion Requests

You may request the deletion of your personal data under applicable laws. Requests will be assessed on a case-by-case basis to ensure compliance with legal, contractual, and regulatory obligations.

7.4. Opting Out of Communications

To opt out of receiving marketing communications or updates, you can contact us at info@helixbiomedics.com. Alternatively, you may use the unsubscribe link included in promotional emails. Operational and legally mandated communications may still be sent.

7.5. Restrictions and Limitations

We reserve the right to deny certain requests, such as deletion or withdrawal of consent, where such actions conflict with legal requirements, regulatory obligations, or the legitimate interests of the Company.

8 - NO SHARING OR SELLING OF PERSONAL INFORMATION

The Company is firmly committed to safeguarding the privacy and confidentiality of your personal information. To ensure transparency and provide assurance to our users, this section outlines our policy regarding the sharing and sale of personal information.

8.1. No Sharing with Affiliates or Third Parties for Unrelated Purposes

The Company does not share your personal information with affiliates, subsidiaries, or third-party organizations unless it is directly required to fulfill the purposes described in this policy or to comply with legal obligations. Any sharing of personal data will be conducted solely under the circumstances detailed in section 5 of this policy.

8.2. No Sale of Personal Information

Under no circumstances will the Company sell, trade, or rent your personal information to any third party for marketing, financial gain, or other purposes. This includes data such as your name, contact information, demographic details, or any other identifiable information.

8.3. Commitment to Non-Monetization of Data

The Company upholds the principle of non-monetization of user data. Your personal information is collected and used exclusively for the delivery and improvement of our services, in accordance with this policy. Any use of your data will always align with the purposes stated herein and will be conducted with utmost care and responsibility.

8.4. Protection Against Unauthorized Sharing or Sale

The Company employs rigorous measures to prevent unauthorized access, sharing, or misuse of your personal data. This includes:

8.5. Enforcement of This Policy

The Company strictly enforces this policy within its operations and with all third parties involved. Any breaches of this policy will be promptly investigated and addressed to ensure continued compliance and protection of user data.

8.6. User Rights and Assurance

By maintaining this commitment, the Company provides you with assurance that their personal information is handled with the highest level of integrity and confidentiality. Should you have any concerns or questions about this policy, you may contact us at info@helixbiomedics.com.

This policy reinforces our dedication to upholding your privacy rights and protecting your personal data against misuse or unauthorized disclosure.

8.7. Limitation of Liability for Data Breaches or Hacks Beyond the Company’s Control

While the Company takes extensive measures to ensure the security of your personal data and prevent unauthorized access or breaches, the Company cannot be held liable for any data breaches, hacks, or unauthorized access resulting from events or circumstances outside of its control. This includes, but is not limited to, cyberattacks, hacking incidents, vulnerabilities in third-party systems, or other unforeseen events. The Company will continue to implement industry-standard security protocols, but cannot guarantee absolute protection from external threats or issues that occur beyond the Company’s reasonable control. In the event of such incidents, the Company will take immediate steps to mitigate any potential impact and notify affected users as required.

9 - RETENTION OF PERSONAL DATA

9.1 Retention Period for Personal Data

The Company will retain your Personal Data only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy. The retention period will be determined based on the necessity of the data for the specific purposes for which it was collected, including the provision of services, compliance with legal obligations, resolution of disputes, and enforcement of agreements or policies.

9.2 Compliance with Legal Obligations

The Company may retain your Personal Data for a longer period if retention is necessary to comply with legal, regulatory, or contractual obligations. This includes instances where the Company is required by law to retain certain data for a specified period (e.g., tax or financial records, compliance with regulatory requirements, or other legal obligations).

9.3 Retention of Usage Data

The Company may retain Usage Data, which is data collected automatically through the use of the service or from the service infrastructure itself (e.g., the duration of a page visit), for internal analysis purposes. Usage Data is generally retained for a shorter period unless the data is used to strengthen the security of our services, improve functionality, or is required to be retained for a longer period due to legal obligations or to address security concerns.

9.4 Data Minimization and Deletion

The Company implements data retention policies to ensure that Personal Data and Usage Data are not kept for longer than is necessary. Once the data is no longer required for its intended purpose, it will be securely deleted, destroyed, or anonymized, as appropriate, in accordance with applicable laws and industry standards. If you wish to request the deletion of your data, you may contact us as outlined in Section 10.4.

9.5 Retention for Dispute Resolution

The Company may retain Personal Data, even if it is no longer necessary for business operations, if retention is required to resolve disputes, enforce agreements, or comply with any legal or contractual requirements. This may include retaining certain data for the resolution of disputes or for purposes of enforcing legal rights or obligations.

9.6 Securing Personal Data During Retention

The Company ensures that any Personal Data retained, whether for the duration required to fulfill the purposes outlined or for the retention of Usage Data for security analysis, is safeguarded in accordance with industry-standard security protocols. The Company employs appropriate technical and organizational measures to prevent unauthorized access, use, or disclosure during the retention period.

10 - TRANSFER OF YOUR PERSONAL DATA

10.1 International Data Transfers

Your information, including Personal Data, may be processed at the Company’s operating offices and any other locations where the parties involved in the processing are based. Consequently, your Personal Data may be transferred to and maintained on servers or databases located outside of your state, province, country, or other governmental jurisdiction, where data protection laws may differ from those of your jurisdiction. This may include transfers to countries or regions that have varying levels of data protection and privacy laws, including countries outside of the European Economic Area (EEA) or the United Kingdom (UK).

10.2 Consent to Transfer

By submitting your Personal Data to the Company, you acknowledge and consent to the transfer, processing, and storage of your information in locations outside of your jurisdiction, as described in this section. Your consent to this Privacy Policy, followed by your submission of such information, constitutes your agreement to the transfer of your Personal Data in accordance with the terms outlined herein. You understand that data protection laws in the jurisdiction to which your Personal Data is transferred may differ from those in your own jurisdiction, and that the Company will take appropriate measures to safeguard your data during such transfer.

10.3 Adequate Safeguards for Data Transfers

The Company will take all steps reasonably necessary to ensure that any transfer of your Personal Data to a foreign country or jurisdiction is conducted in a manner that complies with applicable data protection and privacy laws. These steps may include the use of legally recognized safeguards, such as Standard Contractual Clauses (SCCs), Privacy Shield frameworks, or Binding Corporate Rules (BCRs), to ensure that your data is adequately protected throughout the transfer process.

10.4 Security Measures During Transfer

The Company is committed to ensuring the security of your Personal Data during its transfer to and from jurisdictions with different data protection laws. The Company will implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction, both during transmission and while in storage at the destination. These security measures are aligned with industry standards and best practices.

10.5 Transfers to Third-Party Organizations or Service Providers

In some cases, the Company may transfer your Personal Data to third-party organizations or service providers located in jurisdictions outside your own, to perform services or functions on behalf of the Company. In such cases, the Company will ensure that any third parties involved in the processing of your data adhere to appropriate data protection standards and contractual obligations, as required under applicable laws. The Company will not transfer your Personal Data to any third-party organization or service provider unless adequate safeguards, such as data protection agreements, are in place to protect the privacy and security of your information.

10.6 Notification of Changes in Transfer Practices

The Company will notify you in the event of any significant changes to its data transfer practices or the jurisdictions to which your Personal Data may be transferred. Should there be any substantial change in the destination or legal framework for such transfers, the Company will seek your consent where required by applicable laws, ensuring that you are fully informed about the implications of such transfers.

11 - DELETION OF YOUR PERSONAL DATA

11.1 Your Right to Request Deletion

You have the right to request the deletion of your Personal Data that the Company has collected about you, subject to certain conditions and limitations as set forth in this Privacy Policy. Upon your request, the Company will take reasonable steps to assist you in deleting or anonymizing your Personal Data, provided that such deletion complies with applicable laws, regulations, or contractual obligations.

11.2 Methods for Deleting Personal Data

Depending on the nature of the Service, you may be able to delete certain information directly through your account settings or by using features provided within the Service. For example, if you have an account with the Company, you may access the settings section of your account to update, amend, or delete your personal information. The Company will provide you with appropriate tools to exercise this right in a simple and efficient manner.

11.3 Requesting Deletion Through Customer Support

If you are unable to delete your Personal Data via the Service or if you prefer to make a deletion request directly, you may contact the Company’s support team by email or through other communication channels as indicated in the contact information section of this Privacy Policy. Upon receipt of your request, the Company will respond in accordance with applicable data protection laws and provide you with the necessary assistance to delete, correct, or update your Personal Data.

11.4 Retention of Data for Legal or Other Purposes

The Company may retain certain Personal Data even if you request its deletion but not limited to the following circumstances:

In such instances, the Company will only retain the data necessary for the specific purpose and will ensure it is securely stored and protected.

11.5 Irreversible Deletion and Anonymization

Once your request for deletion is processed, and provided no legal or contractual obligations prevent it, the Company will take steps to delete or anonymize your Personal Data. In cases where deletion is not feasible, the Company will minimize the data retained to the extent possible and will ensure that the data is securely protected.

11.6 Impact of Deletion on Service Functionality

Please be aware that the deletion of your Personal Data may affect your ability to use certain features or functionality of the Service, particularly if your data is required for the provision of services or the performance of a contract. For example, if you request deletion of your account, you may lose access to certain personalized features or content.

11.7 Notification of Deletion Request

Upon completion of your deletion request, the Company will provide you with a confirmation of the action taken. This notification will outline the Personal Data that has been deleted, the status of any outstanding obligations, and any limitations on deletion due to legal or regulatory requirements.

11.8 Security Measures in Data Deletion

The Company will ensure that all deletions of Personal Data are carried out in a secure manner, utilizing appropriate technical and organizational measures to prevent unauthorized access, disclosure, or alteration of the data during the deletion process. The Company will also take steps to ensure that deleted data is rendered irrecoverable, where applicable.

12 - DISCLOSURE OF YOUR PERSONAL DATA

12.1 Business Transactions

In the event that the Company is involved in a merger, acquisition, financing, bankruptcy, reorganization, asset sale, or any other form of business transaction, your Personal Data may be transferred as part of that transaction. The Company will take reasonable steps to ensure that any such transfer complies with applicable data protection laws. You will be notified in advance if your Personal Data is transferred to a third party as part of such a transaction and is subject to a different Privacy Policy.

12.2 Law Enforcement

Under certain circumstances, the Company may be required to disclose your Personal Data to law enforcement authorities, governmental agencies, or other public authorities in response to valid legal requests. These requests may include, but are not limited to, subpoenas, court orders, or other legal processes that compel the Company to disclose your information. In such cases, the Company will comply with applicable laws and regulations and disclose only the necessary Personal Data required to fulfill the legal obligations.

12.3 Other Legal Requirements

The Company may disclose your Personal Data including but not limited to, the following circumstances where it believes such disclosure is necessary or appropriate:

12.4 Data Sharing with Service Providers

The Company may disclose your Personal Data to trusted third-party service providers who assist in the operation of the Service or the performance of business functions, including hosting, data storage, customer support, and analysis. These service providers are bound by confidentiality agreements and are prohibited from using your Personal Data for any other purpose than to provide services on behalf of the Company. The Company will take reasonable steps to ensure that all service providers are compliant with applicable data protection laws.

12.5 Disclosure for Legal Protection or Compliance

The Company may disclose your Personal Data as part of the process of cooperating with legal authorities, complying with applicable law, or in the context of defending its interests in legal proceedings. This includes, but is not limited to, responding to requests from regulatory agencies, courts, or law enforcement, as well as cooperating with investigations concerning potential violations of applicable laws or regulations.

12.6 Consent-Based Disclosure

In addition to the disclosures outlined above, the Company may disclose your Personal Data with your explicit consent. If such a disclosure is made, the Company will seek your informed consent before proceeding and will clearly explain the purpose for which your Personal Data is being shared.

12.7 Protection of Disclosed Data

When disclosing your Personal Data in accordance with this section, the Company will take all reasonable measures to ensure that any third parties receiving the information treat it in a manner that aligns with this Privacy Policy. This includes ensuring that adequate safeguards are in place to protect your Personal Data from unauthorized access, misuse, or disclosure.

12.8 Third-Party Sites and Services

Please note that the Company may, from time to time, link to third-party websites or services from within the Service. These third-party websites or services may collect or request your Personal Data. The Company is not responsible for the privacy practices or the content of such third-party sites, and the disclosure of your Personal Data to these sites is outside the scope of this Privacy Policy.

13 - SECURITY OF YOUR PERSONAL DATA

Be aware that the internet is a global communications vehicle open to threats, viruses, and intrusions from others, so we cannot promise - and you should not expect - that we will be able to protect your personal information in all circumstances.

13.1 Commitment to Security

The Company is committed to protecting the security of your Personal Data and uses commercially reasonable efforts to ensure its safety. We implement technical, administrative, and physical measures designed to safeguard your Personal Data against unauthorized access, loss, misuse, disclosure, or alteration. These security measures include encryption, access controls, secure data storage, and regular audits to ensure compliance with applicable data protection laws.

13.2 Limitations of Security

While the Company employs robust security practices, it is important to understand that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Despite our best efforts, we cannot guarantee the absolute security of your Personal Data. Any transmission of data over the internet involves inherent risks, and you acknowledge and accept that the Company cannot guarantee complete security against unauthorized access, data breaches, or cyberattacks.

13.3 Data Encryption

The Company uses encryption protocols such as Secure Socket Layer (SSL) or Transport Layer Security (TLS) to protect data transmitted to and from the Service. These protocols are designed to protect your data from unauthorized interception during transit. However, it is important to note that while encryption provides a higher level of security, no encryption method is entirely foolproof.

13.4 Internal Access Controls

The Company restricts access to your Personal Data to only those employees, contractors, or service providers who need the information to perform their duties. Access to Personal Data is granted on a need-to-know basis and is protected by secure authentication mechanisms such as passwords, multi-factor authentication, and other security procedures. We ensure that individuals with access to your data are subject to confidentiality agreements and security policies.

13.5 Data Breach Notification

In the event of a data breach involving your Personal Data, the Company will take immediate steps to investigate the incident and mitigate the impact on affected individuals. If required by applicable law, the Company will notify you promptly of any breach that may compromise the confidentiality, integrity, or security of your Personal Data. The Company will comply with all relevant data breach notification requirements, including those outlined by the General Data Protection Regulation (GDPR) and other applicable laws.

13.6 Third-Party Services

The Company may engage third-party service providers to process or store your Personal Data. While we ensure that these third parties implement appropriate security measures, the Company is not responsible for the security practices of these third-party providers. You are encouraged to review the privacy policies and security practices of any third-party services with whom your Personal Data may be shared.

13.7 Retention and Disposal of Data

To further protect your Personal Data, the Company retains your data for no longer than is necessary to fulfill the purposes outlined in this Privacy Policy. Once your Personal Data is no longer needed for these purposes, we take reasonable measures to securely dispose of or anonymize it in accordance with applicable laws and regulations.

13.8 User Responsibilities

In addition to the Company’s security measures, you are also encouraged to take steps to protect their own Personal Data. This includes using strong, unique passwords for accounts, avoiding sharing account credentials with others, and ensuring that their devices are secured with up-to-date security software. The Company is not responsible for any breaches resulting from actions taken by users/you, such as sharing login credentials or neglecting to maintain device security.

13.9 Ongoing Security Assessments

The Company regularly assesses its security practices to identify and address any potential vulnerabilities. This includes performing vulnerability scans, conducting penetration testing, and staying updated on the latest developments in cybersecurity. We continuously strive to improve our security measures in line with evolving threats and best practices.

13.10 Acknowledgement of Security Risks

By using the Service and providing your Personal Data, you acknowledge that you understand the inherent risks associated with transmitting and storing data electronically. You agree that, while the Company will make every effort to protect your Personal Data, no security system is impenetrable, and you accept the potential risks to your data security as part of your use of the Service.

14 - SMS Communication Policy

14.1 Consent and Opt-In for SMS Communications

The companyis committed to obtaining explicit, informed consent from all users prior to sending SMS communications. Users/you may opt-in through one of the following methods:

14.1.1 Web-Based Opt-In: You may opt-in via our website at www.helixbiomedics.com by entering their mobile phone number into a designated field. To confirm consent:

14.1.2 In-Person or Point-of-Sale Opt-In: You may opt-in by providing their phone number and checking a box or signing a form stating: “I agree to receive SMS communications from Helix Biomedics, LLC. Message and data rates may apply.”

14.1.3 Keyword Text Submission: You may opt-in by texting a keyword (e.g., “JOIN” or “HELIX”) to a number provided by the company. This action confirms their consent to receive SMS messages under the terms of this policy.

14.1.4 Interactive Voice Response (IVR) Consent: You may opt-in during a phone call by providing verbal or keypad confirmation when prompted.

14.1.5 Email Confirmation for SMS Consent: You may receive an email containing the details of the opt-in terms, which they must confirm before receiving SMS communications.

14.2 Message Frequency and Types

SMS communications will be limited to the purposes explicitly disclosed during the opt-in process. Examples include:

The frequency of messages will not exceed [X messages per week/month] as stated in the opt-in agreement. Each SMS will include clear instructions on how to opt-out.

14.3 No Sharing or Sale of SMS Data

The company does not share, sell, or trade users' phone numbers or SMS preferences with affiliates, third parties, or marketing partners. SMS data is used solely to provide the services and communications consented to by the user.

14.4 Opt-Out and Help Instructions

14.4.1 Opt-Out: You may opt-out of SMS communications at any time by replying “STOP” to any text message they receive. This action will unsubscribe you from future messages related to the specific campaign. A confirmation text will be sent to confirm the opt-out request has been processed.

14.4.2 Help Requests: You requiring assistance may reply “HELP” to any SMS or contact us directly at:

14.5 User Responsibility and Data Charges

By opting in, users/you acknowledge and agree that:

14.6 Compliance with Regulatory Requirements

The company adheres to all applicable laws and carrier guidelines, including but not limited to the AT&T Office@Hand guidelines, The Campaign Registry (TCR) requirements, and other relevant regulations.

14.7 Enforcement and Changes to the Policy

We regularly review and update our SMS communication practices to ensure compliance with legal and carrier-specific requirements. Any changes to this policy will be communicated through our website or other appropriate channels.

14.8 Contact Information

For any questions or concerns regarding this SMS Communication Policy, please contact us at:

15 - LINKS TO THIRD-PARTY WEBSITES

15.1 Third-Party Links and Redirection

Our Service may contain links to third-party websites, resources, or services that are not operated by the Company ("Third-Party Sites"). If you click on a link to a Third-Party Site, you will be directed to that Third-Party Site. The Company has no control over and assumes no responsibility for the content, privacy policies, or practices of any Third-Party Sites or services.

15.2 Responsibility for Third-Party Privacy Practices

The inclusion of a link to a Third-Party Site does not imply endorsement, approval, or affiliation with the Third-Party Site. The Company is not responsible for the privacy practices or the content provided by these Third-Party Sites. You are encouraged to read the privacy policy of each website you visit, as their privacy policies may differ from our own.

15.3 Security and Privacy Risks

By interacting with Third-Party Sites, you acknowledge that you may be exposed to different security and privacy risks. The Company does not guarantee the security of your personal information when you visit Third-Party Sites. You are advised to be cautious and take appropriate steps to protect your personal data while navigating Third-Party Sites.

15.4 No Control Over Third-Party Content

The Company does not endorse or take responsibility for the accuracy, completeness, or legality of content found on Third-Party Sites. We do not control the materials, resources, or services provided by Third-Party Sites and are not liable for any damages, loss, or inconvenience caused by accessing or using those sites.

15.5 Your Interaction with Third-Party Sites

Any interactions you have with Third-Party Sites, including purchases, inquiries, or communications, are solely between you and the Third-Party Site. The Company is not responsible for any loss or damage arising from such interactions. You are encouraged to evaluate the privacy practices and terms of service of these Third-Party Sites before engaging with them.

15.6 Changes to Third-Party Links Policy

The Company reserves the right to modify or remove any links to Third-Party Sites at its discretion. We may add, update, or remove Third-Party links from our Service without prior notice. The Company is not responsible for any damages, losses, or issues arising from any changes to or removal of Third-Party links.

15.7 Limitations of Liability

The Company shall not be held liable for any damages or losses incurred as a result of your access to or use of any Third-Party Sites. By using our Service, you agree to assume all risks associated with your interactions with Third-Party Sites.

16 - CHILDREN'S PRIVACY

16.1 Scope of Application

The Company’s Service is not intended for use by individuals under the age of 13, and we do not knowingly collect or solicit Personal Data from anyone under the age of 13. If we learn that we have inadvertently collected Personal Data from a child under the age of 13 without proper parental consent, we will take immediate steps to delete such data from our systems.

16.2 Parental Consent and Responsibility

In the event that the Company requires the collection of Personal Data from children under the age of 13, we will obtain verifiable consent from a parent or legal guardian before collecting, using, or disclosing such information. We will make reasonable efforts to ensure that such consent is obtained in compliance with applicable laws, including the Children’s Online Privacy Protection Act (COPPA) in the United States and similar regulations in other jurisdictions.

16.3 Parental Rights

As a parent or legal guardian, you have the right to access, correct, or request the deletion of your child’s Personal Data. If you believe that we may have collected such information from your child without proper consent, please contact us immediately. We will make reasonable efforts to verify your identity and assist in the exercise of your rights in relation to your child’s Personal Data.

16.4 Data Collection from Minors

If the Company becomes aware that it has unintentionally collected Personal Data from a child under the age of 13, it will promptly delete such data from its systems. In the event that we unintentionally collect Personal Data from individuals under the age of 13, and parental consent is not obtained, we will take immediate action to ensure that the data is removed and that such collection does not continue.

16.5 No Marketing to Children

The Company does not use Personal Data of individuals under the age of 13 for marketing purposes. We do not share or sell the Personal Data of children to third parties for such purposes. Any marketing communications we send are intended only for individuals who are 13 years of age or older.

16.6 Changes to This Section

The Company may update this section to comply with changes in laws or to improve its practices regarding the privacy of children’s data. If any changes are made to this policy, they will be reflected in the Privacy Policy, and a notice will be provided to inform parents or guardians of any significant changes in the way the Company handles children’s Personal Data.

16.7 Legal Basis for Data Processing

In cases where the processing of Personal Data from children is based on consent, we will rely on the parent’s or guardian’s consent as the legal basis for processing such data. This consent may be withdrawn at any time, and the child’s data will be deleted or restricted in accordance with applicable laws.

16.8 Notification of Data Collection Practices

We make efforts to inform parents and guardians about the types of Personal Data collected from children and how that data will be used, disclosed, and stored. Parents or guardians are encouraged to regularly review the Privacy Policy to remain informed of the practices related to children’s data.

17 - LIMITATION OF LIABILITY

17.1 General Limitation

To the fullest extent permitted by applicable law, in no event shall the Company, its affiliates, officers, directors, employees, agents, licensors, or suppliers be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business, goodwill, or any other intangible losses, arising out of or in connection with this Privacy Policy, the use or inability to use the services, or any breach of security, even if the Company has been advised of the possibility of such damages. You acknowledge and agree that the Company’s liability shall be limited to the maximum extent possible under applicable law.

17.2 Maximum Liability

In no event shall the total liability of the Company, whether in contract, tort (including negligence), or otherwise, exceed the lesser of: (i) the total amount paid by you to the Company for the service in the twelve (12) months immediately preceding the event giving rise to the claim, or (ii) one hundred dollars ($100.00). This limitation of liability is fundamental to the basis of the bargain between the Company and you, and you acknowledge and accept this limitation of liability as a condition of using the service.

17.3 Exceptions

This limitation of liability does not apply to liabilities arising from the Company's fraud, gross negligence, or willful misconduct, or any other liabilities that cannot be excluded or limited by law. However, in the event that the Company’s liability is determined to exceed the stated limits due to gross negligence or willful misconduct, the Company’s maximum liability shall be further limited to the amount of the direct damages caused.

18 - NO WARRANTIES

18.1 No Warranty of Availability or Accuracy

The Company provides the services "as is" and "as available," with no express or implied warranties or representations of any kind. The Company does not warrant that the services will meet your requirements or expectations, nor does it guarantee that the services will be error-free, uninterrupted, or secure. The Company disclaims all warranties, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement.

18.2 No Warranty of Results

The Company does not guarantee any specific outcome from the use of its services. All services provided are without any warranty that they will lead to any particular result, nor does the Company warrant the truthfulness, accuracy, or completeness of any information provided through its services. Any reliance on such information is at your own risk.

18.3 Exclusion of Liability for Third-Party Content

The Company makes no warranties or representations regarding any third-party content, software, or services provided in connection with the service. The Company is not responsible for any damages arising from your use of such third-party services or content.

19 - CHANGES TO THIS PRIVACY POLICY

19.1 Right to Amend and Update

The Company reserves the right to update, modify, or amend this Privacy Policy at its sole discretion. Any changes made to this Privacy Policy will be reflected on this page. The Company may update this policy from time to time to reflect changes in law, technology, or our business practices.

19.2 Notification of Changes

In the event of any material changes to the Privacy Policy, the Company will notify you by posting a notice on the Service or by sending a direct email notification. This notification will occur before the new Privacy Policy becomes effective. Additionally, the Company will update the "Last updated" date at the top of this Privacy Policy to reflect the most recent revisions.

19.3 User Responsibility to Review

You are strongly encouraged to review this Privacy Policy periodically for any updates or changes. It is the user's responsibility to stay informed about any changes to the Privacy Policy, and by continuing to use the Service after such updates, you are deemed to have accepted and agreed to the revised Privacy Policy.

19.4 Effectiveness of Changes

Any changes to this Privacy Policy will become effective immediately upon posting the updated version on this page, unless otherwise stated in the notice provided. Your continued use of the Service following the posting of the revised Privacy Policy constitutes acceptance of the modifications. If a user does not agree with the updated policy, they must cease using the Service.

19.5 Material Changes to the Privacy Policy

In the event that a change is made to the Privacy Policy that materially affects the use of personal data, the Company will provide notice of such changes and obtain consent where required by applicable law. Such material changes may include the expansion of data collection practices, changes to third-party data sharing practices, or changes to how your personal data is processed.

19.6 User Consent to Updated Privacy Policy

By continuing to use the Service after any changes have been posted, you indicate your acceptance of the new terms and conditions set forth in the updated Privacy Policy. If you do not agree to the updated terms, you must discontinue use of the Service and may request deletion of your personal data as described in Section 10 of this Privacy Policy.

19.7 Retention of Historical Versions

The Company will maintain an archive of previous versions of this Privacy Policy for transparency and reference. You may request to view past versions of the Privacy Policy upon request, and such versions will be provided where feasible.

20 - INDEMNIFICATION

20.1 Indemnification by User

You agree to indemnify, defend, and hold harmless the Company, its affiliates, officers, employees, agents, licensors, and suppliers from and against any and all claims, demands, losses, damages, liabilities, costs, and expenses, including reasonable legal fees, arising out of or in connection with (i) your use or misuse of the services, (ii) your breach of this Privacy Policy or any other agreements related to the use of the services, (iii) any content you provide or transmit through the services, or (iv) your violation of any rights of third parties, including intellectual property rights.

20.2 Indemnification by Company

The Company agrees to indemnify, defend, and hold harmless you from any claims, losses, or damages arising solely from the Company’s gross negligence or willful misconduct in relation to its obligations under this Privacy Policy. However, the Company’s indemnification obligation will not exceed the limitations set forth in Section 17 (Limitation of Liability).

21 - CONTACT US

21.1 Contact Information

For any questions, concerns, or notices regarding this Privacy Policy or the practices of the Company, please contact the Company through the following channels:

By email: info@helixbiomedics.com

By phone number: 5615099956

All notices will be deemed effective when sent by the Company to the contact details provided by you.

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